World Unique Journey – Privacy Policy

1. Data controller

This Privacy Policy explains how World Unique Journey processes the personal data of visitors to www.worlduniquejourney.com, of people who contact us and of customers who book a trip with us. We process data in accordance with the Swiss Federal Act on Data Protection (FADP) and, for users in the European Economic Area, the General Data Protection Regulation (GDPR).

The data controller is:

D&A Rent Solutions SAGL, Via dei Faggi 4, 6912 Pazzallo, Ticino, Switzerland. Email: info@worlduniquejourney.com, phone: +41 79 784 80 67.

For any questions about data protection, please write to the email address above.

2. Data collected, purposes and legal bases

We only collect the data needed to answer your enquiries, organise your trip and send the newsletter to those who request it.

  • Visiting the website

    • Data: IP address, browser, device, pages visited, date and time.

    • Purpose: technical operation, security and anonymous usage statistics.

    • Legal basis: legitimate interest (Art. 6(1)(f) GDPR).

  • Contact form and travel requests

    • Data: name, email, phone (optional), desired destination and dates, number of travellers, message.

    • Purpose: answering your enquiry and preparing an offer or a tailor-made itinerary.

    • Legal basis: pre-contractual measures (Art. 6(1)(b) GDPR).

  • Booking and organising the trip

    • Data: name, date of birth, nationality, passport or ID details, contact details, emergency contact, room preferences, billing and payment details.

    • Purpose: performance of the travel contract, booking accommodation, activities and flights, issuing invoices and accounting.

    • Legal basis: contract and legal obligations (Art. 6(1)(b) and (c) GDPR).

  • Special needs and health information

    • Data: dietary requirements, allergies, reduced mobility or health conditions relevant to the activities, if you choose to tell us.

    • Purpose: adapting the trip to your needs and ensuring your safety.

    • Legal basis: your explicit consent (Art. 9(2)(a) GDPR), which you can withdraw at any time.

  • Newsletter

    • Data: email and, optionally, name.

    • Purpose: sending news and offers from World Unique Journey.

    • Legal basis: consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.

You are only subscribed to the newsletter with your explicit consent. Every email contains a link to unsubscribe.

We do not use your data for automated decision-making or profiling.

3. Recipients and transfers abroad

We do not sell or rent your data to third parties. We only share it with those who help us organise your trip and run our business:

  • Travel service providers: hotels and other accommodation, local guides, activity providers, airlines and transport companies. They only receive the data needed to provide their service, for example your name, passport details or dietary requirements.

  • Squarespace (Squarespace Ireland Ltd., Dublin, and Squarespace Inc., New York, USA): website hosting, contact form, website statistics and newsletter delivery via Squarespace Email Campaigns.

  • Google Gmail (Google Ireland Ltd., Dublin, and Google LLC, USA): handling of our email correspondence.

  • Forward Fiduciaria Sagl (Via dei Faggi 4, 6912 Pazzallo): accounting.

  • Authorities: where required by law, for example passenger or entry data requested by the authorities of the destination country.

Because we organise trips abroad, your data is transferred to service providers in the destination countries, including countries outside Switzerland and the EU/EEA that may not offer the same level of data protection. These transfers are necessary to perform the travel contract you have entered into with us (Art. 17(1)(b) FADP and Art. 49(1)(b) GDPR).

Some data may also be processed in the United States. Squarespace and Google participate in the EU-U.S. and Swiss-U.S. Data Privacy Framework and use the standard contractual clauses approved by the European Commission and recognised by the Swiss Federal Data Protection and Information Commissioner (FDPIC).

4. Cookies and analytics

The website uses technical cookies that are necessary for it to work and, only with your consent, Squarespace analytics cookies.

  • Necessary cookies: ensure security, page loading and storage of your cookie choices. They do not require consent.

  • Analytics cookies (Squarespace Analytics): show us, in aggregate form, how many people visit the website and which pages they read. They are only activated if you accept them in the cookie banner.

We do not use Google Analytics, advertising pixels or other third-party tracking tools.

You can change your choices at any time via the "Cookie Settings" link at the bottom of every page or in your browser settings.

5. Data retention

We keep data only for as long as needed for the purpose it was collected for, or as required by law.

  • Travel requests without a booking: 12 months from the last contact.

  • Passport details, special needs and health information: deleted 12 months after the end of the trip, unless longer retention is required by law.

  • Booking and billing data: 10 years (retention of accounting records, Art. 958f Swiss Code of Obligations).

  • Newsletter subscription: until you unsubscribe.

  • Website statistics: according to Squarespace settings, in aggregate form.

6. Your rights

You can exercise your rights at any time by writing to info@worlduniquejourney.com. We normally reply within 30 days.

  • Access: find out which data we process about you.

  • Rectification: correct inaccurate or incomplete data.

  • Erasure: ask us to delete your data, unless we are legally required to keep it.

  • Restriction and objection: restrict or object to the processing.

  • Data portability: receive the data you provided to us in a commonly used electronic format.

  • Withdrawal of consent: withdraw your consent at any time, for example for the newsletter or analytics cookies.

You also have the right to lodge a complaint with a supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern. Users in the EU can contact the authority in their country of residence.

7. Security and changes

We protect your data with appropriate technical and organisational measures, including an encrypted (HTTPS) connection and access limited to authorised persons only.

We may update this Privacy Policy if the website, our services or the law change. The version published on this page always applies.

Last updated: 2 October 2026